These answers are for anyone considering starting an online store with EssenceCart — from choosing a plan to launching your first product.
Log into your dashboard and click the Chat button to find answers specific to running your store.
EssenceCart is a powerful eCommerce platform that enables businesses of all sizes to create their own professional online store without requiring any coding or technical expertise. Whether you sell clothing, furniture, electronics, jewellery, groceries, beauty products, digital products or anything in between, EssenceCart provides everything you need to start, manage and grow your online business.
Anyone can use EssenceCart, including entrepreneurs, small businesses, established retailers, wholesalers, manufacturers, service providers and non-profit organisations looking to sell products online.
No. EssenceCart is designed to be user-friendly. You can create your online store, add products, customise your design and manage orders through an intuitive dashboard without any programming knowledge.
Most merchants can have their store ready within a few hours. Simply choose a template, upload your products, configure your payment methods and publish your store.
Yes. You can connect your own custom domain to your store, helping you build a professional online presence and strengthen your brand.
Yes. You can create product variations such as size, colour, material, style or any other option relevant to your products.
Yes. Multi-currency functionality enables you to sell to customers in different countries, subject to your selected payment gateway's supported currencies.
Yes. Built-in inventory management allows you to monitor stock levels, update quantities and avoid overselling.
Yes. You can create flash sales, offer discounts, generate coupon codes and run promotional campaigns to attract more customers.
EssenceCart supports multiple online payment gateways, allowing customers to pay securely using their preferred payment method. Depending on your configuration, offline payment methods can also be offered.
All orders are managed through your merchant dashboard, where you can view new orders, update their status, generate invoices and monitor fulfilment.
Yes. You can create multiple shipping methods and configure delivery charges based on your business requirements.
Customers can view their order history and status through their customer account, depending on your store's configuration.
Yes. You can customise colours, logos, banners, menus, homepage sections and other elements to reflect your brand identity.
Yes. You can create pages such as About Us, Delivery Information, Returns Policy, Privacy Policy, Terms and Conditions and any other content your business requires.
Yes. Every store includes a built-in blogging system, allowing you to publish articles, news and helpful content for your customers.
Yes. Customers can subscribe to your mailing list, enabling you to send newsletters and promotional emails.
Yes. Customers can register accounts, manage their profiles, view previous orders and save their details for future purchases.
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